Overview

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The Jacquard Reporting Platform is a redesigned reporting experience built on a new foundational data infrastructure, designed to provide more flexible, timely, and accurate insights on campaign performance. Key improvements over the legacy system include:

  • Unified account-level reporting - Users are no longer limited to viewing four projects at a time.

  • A new transparent and reliable reporting methodology - Everything is divided into periods based on time.

  • Improved cross-campaign usability - It’s easier than ever to switch between different campaign reports rapidly.

Note for legacy users

This is a new platform. Some metrics may differ from what you saw in the legacy system. These differences are expected and are explained in the data differences article.

Known limitations

  • Contextual Messaging and Revenue Reporting (i.e. incorporating average order value and conversion metrics) are not yet supported.

  • The nature of the data we work with is that it can sometimes be complex and volatile. If things look off, flag it with our team by opening a support ticket.