Open a support ticket
Every now and then, you'll find yourself needing some help in the Jacquard platform. Thankfully, we have an easy-to-use support ticketing system to help you file your requests in a timely manner.
Learn moreFrequently asked questions
Does Jacquard work in other languages besides English?
Yes, Jacquard is multilingual. Jacquard can generate content in 27+ languages and dialects, all precision-tailored by our team of computational linguists with more than 6,250 linguistic factors.
How do I get buy-in from senior stakeholders?
The best way to show your senior stakeholders the Jacquard difference is to include them in your onboarding sessions so they can see what to expect from Jacquard, how it works and how to work with us to achieve the best results.
I’m thinking about changing my customer engagement platform (CEP) or email service provider (ESP). What should I do?
Please let your Customer Success representative know which platform you are thinking of using. We’d love to help, and we have lots of experience of working with CEPs and ESPs. We also have integrations with many major platforms. We’re happy to offer our perspective on which of your shortlisted platforms are best positioned offer functionality needed to work with Jacquard, such as the ability to handle multivariate testing.
Will Jacquard replace our copywriting team?
Absolutely not. Jacquard is an enterprise platform built for your marketing and copywriting teams to harness AI content generation and optimisation in a safe, controlled, and built-for-purpose environment, not a tool to replace them.