Whether you're deploying an email, push or SMS messages, Jacquard requires engagement data shared via a system webhook to optimise properly. You only need to setup one webhook for all the different events.
Create a webhook
Hover over Integrations and click on System webhooks.
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Click the green Create Webhook button on the right side of your screen. Paste the following in the Endpoint URL box as shown below and then click Create.
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Change the Status to Enabled.
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You'll need to tick the boxes indicated below for the channel(s) you're going to be optimising with Jacquard:
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Then, scroll down and click Save Webhook..png?sv=2026-02-06&spr=https&st=2026-08-05T05%3A50%3A42Z&se=2026-08-05T06%3A01%3A42Z&sr=c&sp=r&sig=3kwvlxgkn3miRSAjvKzcKHMzEXlqdUgQ2kJWp%2BKS3t0%3D)