--- title: "Http/Https Download Support Questions" slug: "responsys-dynamic-optimisation-httphttps-download-support-questions" updated: 2025-07-17T20:38:41Z published: 2025-07-17T20:38:41Z canonical: "support.jacquard.com/responsys-dynamic-optimisation-httphttps-download-support-questions" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.jacquard.com/llms.txt > Use this file to discover all available pages before exploring further. # Http/Https Download Support Questions Your Responsys support rep may ask any or all of the following questions regarding why you want http/https download available for your account and if the endpoint in questions can handle the volume. Jacquard has provided answers you can pass along below. - **Who owns the site?** - Jacquard Group Ltd. - **What is the name/url?** - realtime.phrasee.co - **What type of data is to be provided by the remote site?** - JSON objects - **Was an xml file stored and updated in Content Library considered for the data source?** - Yes. Unfortunately, the real-time, dynamic nature of the content provided does not allow for a static file. - **Can the remote site guarantee service?** - Yes. - **What is its SLA?** - 99.99% uptime. - **What speed can the remote site guarantee service and availability?** - It's been tested at 5,000 requests/second, 34.6 ms median latency, 95% < 100ms, 99% < 200ms. - **Can it handle 2500 requests/sec?** - Yes. - **How many queries are expected to the remote site?** - This varies based on list size. - **What is the estimated peak emails sent per hour?** - This varies based on list size as well.