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Airship - Dynamic Optimisation - Known Issues

Please review these known issues before conducting your first Jacquard experiment with Airship

Updated over 2 months ago

Please review the known issues before using Jacquard's Airship integration.

External Data Feed does not execute in message preview

The Airship External Data Feed feature does execute during an in-platform message preview. You will need to actually deploy a test message to internal addresses to ensure everything is rendering properly.

Delivery Throttle minimum is 100 messages per second (broadcast only)

Airship will not allow users to throttle their delivery at a rate slower than 100 messages per second.

This means to achieve Jacquard's minimum recommended testing window of four hours for broadcast experiments, the total list size for the experiment must reach 1,440,000 subscribers.

If your list size is smaller than that, you can still use Jacquard for broadcast message optimisation. It's just important to acknowledge going in that your results may not be as impactful as they would be if your list contained more than 1,440,000 subscribers.

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Page last reviewed: 23 September 2024

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