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Airship - Known Issues

Please review the known issues below before using Jacquard's Airship integration

Updated over 5 months ago

Results feedback only works with push message body

The Airship integration must find an exact match of the Jacquard variant in order to feed results back to the proper variant. As such, the entire variant must be contained within the body field. It cannot be split across the title and body fields.

Results feedback will fail if using time zone throttling

The Airship integration must find a single push ID in order to match results back via the API. Time zone throttling creates multiple IDs, which is incompatible with the integration.

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