To make Dynamic Optimisation optimal with Braze, we recommend setting up click tracking.

Though Dynamic Optimisation uses code snippets to populate your language and track opens, click tracking requires a bit of extra setup.

Jacquard leverages the Braze Currents feature to collect click tracking information from your subscribers.

If you're not familiar with Currents, you can read up on the feature in Braze's documentation.

Essentially, the Current will work by passing along click events to Jacquard via a webhook. We then tie those events back to your language variants on our side.

To start, you'll need Jacquard to set up a special Amazon S3 bucket to receive your click tracking events from Braze.

Reach out to your Jacquard Customer Success representative to start this process. When the bucket has been created, your Customer Success representative will provide you with your unique credentials to create your click tracking Current.

Under Integrations in the sidebar on the left side of your screen, click on Currents.

Click Create New Current at the top of the screen.

Choose Amazon S3 Data Export from the dropdown.

Give your Current a name and enter an email address Braze can contact in the event of errors.

In the Credentials box, add in the Jacquard AWS Access Key ID and Secret Access Key you were sent to their respective fields.

Then, add phrasee-braze-currents-exports in for the AWS S3 Bucket Name.

Finally, add the AWS S3 Bucket Folder you received from your Customer Success representative. It will likely be your company's name.

Under General Settings, check the Include events from anonymous users box. Under Message Engagement Events, check only Email Click.

When you're finished, click Launch Current in the bottom-right corner.

Now that you've set up your Current, you'll need to apply some field transformations to ensure no personally identifiable information (PII) is transmitted to Jacquard.

By default, the Current will include certain PII attributes, like email address. This integration does not ingest PII, so it's critical you take this action to turn this off for any event data passed along to Jacquard.

Click the Field Transformation Configuration tab, and then select EMAIL_ADDRESS in the Field dropdown. Set the Transformation Type to Removed and click Add Transformation.

Page last reviewed: 10 April 2024